PRIVACY POLICY — CreteXchange

Effective Date: January 1, 2025
Last Updated: January 1, 2025

1. Introduction

This Privacy Policy explains how CreteXchange (“we,” “our,” “us”) collects, uses, stores, and protects your information when you use our website or digital tools.

By using CreteXchange, you consent to this Privacy Policy.

2. Information We Collect

A. Information You Provide

  • Name

  • Email

  • Phone number

  • Company information

  • Messages or form submissions

  • Tool selections and preferences

B. Automatically Collected Information

  • Device information

  • IP address

  • Browser type

  • Usage logs

  • Clickstream data

  • Approximate location (for routing or map tools)

C. Tool-Specific Information

For certain tools (e.g., breadcrumb tracking), we may collect:

  • Driver location breadcrumbs

  • Routing metadata

  • Load details

  • Material categories

  • Yard selection choices

3. How We Use Information

We use the information to:

  • Provide and improve our tools

  • Respond to contact and pricing requests

  • Support operations and customer inquiries

  • Enhance safety and route accuracy

  • Analyze platform performance

  • Communicate updates or changes

We do not sell personal information to third parties.

4. Sharing of Information

We may share limited information with:

  • Service providers (e.g., Stripe for payments)

  • Contractors assisting in platform operations

  • Yard operators (only if you choose to connect with them)

We do not share personal data for advertising purposes.

5. Data Security

We take reasonable measures to protect your information, but no method of electronic transmission is 100% secure.

6. Data Retention

We retain data as long as necessary to operate the Services or comply with legal obligations.

7. Your Rights

You may:

  • Request to update or delete your data

  • Request a copy of your information

  • Opt out of communications

Contact info@cretexchange.com for requests.

8. Children’s Privacy

CreteXchange does not knowingly collect data from individuals under 18.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a new “Last Updated” date.

10. Contact

Questions regarding this policy may be sent to:
📩 info@cretexchange.com